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ELT Journal 2003 57(3):234-241; doi:10.1093/elt/57.3.234
© 2003 by Oxford University Press
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The arguments for and the meaning of quality

Helen Thomas1

1 The British Council, Email: helenthomas{at}onetel.net.uk

Teachers, lecturers, heads of schools and departments, directors of studies, and managers, are all familiar with the idea of quality, and interpret it in a variety of ways in their own working context. This article explores the background to the quality debate as it affects both the private and the state sector, noting similarities and differences between them; it looks at definitions of quality as they manifest themselves in schemes of quality assurance for the private language school sector, and for the state further and higher education sector, and seeks a rationale and meaning for quality for all practitioners.

Received March 2002.


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